Waldorf Astoria Team Receives Coveted Les Clefs d’Or Recognition
In a groundbreaking achievement, five members of the personal concierge team at Waldorf Astoria Maldives have been bestowed with the prestigious Les Clefs d’Or, marking the first Hilton team in South Asia to receive this esteemed honor. The Les Clefs d’Or award recognizes excellence in hotel concierge services and symbolizes unparalleled expertise and dedication to personalized service.
Etienne Dalançon, the General Manager of Waldorf Astoria Maldives Ithaafushi, expressed immense pride in the team’s accomplishment, emphasizing their unwavering commitment to providing guests with unforgettable moments unique to the captivating Indian Ocean paradise. He attributed their success to a series of awards received over the past three years, which have propelled their mission to deliver exceptional and intuitive service. Dalançon believed that the Les Clefs d’Or recognition would further elevate the resort’s renowned brand of Waldorf Astoria hospitality, showcasing its evolution and maturity.
Nestled amidst the stunning natural beauty of the Maldives, the Waldorf Astoria Maldives Ithaafushi concierge team delivers their award-winning service against the backdrop of pristine white sands and crystal azure waters. The resort boasts 119 exquisite reef, beach, and overwater villas spread across three interconnected islands, including a dedicated private island with exclusive amenities and staff. Guests are treated to an array of experiences, including 11 distinctive dining venues offering culinary excellence, a world-class lifestyle spa sanctuary, a fitness center, a children’s club, a watersports and diving center, and a variety of activities suitable for all generations. This exclusive tropical enclave epitomizes timeless luxury, allowing guests to create everlasting memories.
Founded in Paris in 1929, Les Clefs d’Or, also known as the Golden Keys, represents an international association of the world’s finest hotel concierges. With a tradition of excellence, service, and integrity spanning nearly a century, the association sets the benchmark for exceptional concierge service. The Golden Keys emblem, worn proudly by its members, signifies unparalleled expertise and a commitment to delivering the highest level of personalized service.
Since its opening in 2019, the Waldorf Astoria Maldives Ithaafushi has swiftly emerged as the premier destination for discerning travelers seeking a distinctive and culturally immersive vacation experience amidst the breathtaking South Malé Atoll. In addition to the Les Clefs d’Or recognition, the resort has garnered notable accolades, including being named the No. 1 Best Resort Hotel in Asia and securing the No. 3 spot as the Best Resort Hotel in the world in the 2022 Travel + Leisure World’s Best Awards. Additionally, Forbes Travel Guide, the leading global rating system for luxury hotels, restaurants, and spas, has honored the resort with the esteemed Forbes Travel Guide Five-Star Award.
Dalançon further highlighted the significance of Les Clefs d’Or as a metaphor for unlocking unforgettable guest experiences. He believed that this accolade would provide further momentum to their mission of reimagining modern-day luxury and crafting experiences that embody the iconic heritage of the Waldorf Astoria brand, while also reflecting the unique essence of the Maldives.
As Waldorf Astoria Maldives Ithaafushi continues to raise the bar in the realm of luxury hospitality, the Les Clefs d’Or recognition serves as a testament to the resort’s commitment to delivering exceptional service and creating indelible memories for their esteemed guests.